Fedtraveler Help Desk - At Your Service

Are you frustrated that you can't manage to figure out how to do a work-around or your expense report was rejected for an unknown reason, or just want to learn/understand how to get something processed?  Well, DAS Travel Team and Fedtraveler are teaming an effort to get the help you need.  Did you know that Fedtraveler automatically receives an electronic flag when you receive a rejected transaction?  Once they do, you can bet that they will be reaching out to you.  You don't necessarily need to wait for a response post-reject, they are happy to help you BEFORE you submit your transaction.  Reach them at x8992.
Here are the steps to obtaining effective results.

Barbara Gulick, DAS Travel Analyst suggest the following:

First, click the link below to our newly updated Inside NSF Travel web site information on completing the Expense Report. There is a wonderful checklist to help you avoid common errors and remind you of some of the things you need to fax with your receipts, such as the DAS approval if your purchase your own ticket. See the checklist and other valuable information @ http://inside.nsf.gov/travel/fedtraveler/facts/expense_reports.jsp

OR

If you need additional assistance, then let one of our NSF FedTraveler Support Team members come to YOUR desk and walk you through the problems you are experiencing. Our team can provide valuable guidance on things like categories of expenses, IDL, conversion rates and more, discuss the documentation you need to provide, and take a look at the receipts you have.

It is so important for you to be reimbursed for your official travel. Think of this as “tax time” for travel. Collect your receipts in a shoebox if necessary and let our team help you get it done.

Please contact the team to make an appointment at the Outlook alias NSF FedTraveler Support or call 292- 8992 or drop into their location in Room 323N.

Provided by: Barbara Gulick